Advisor – Learning and Talent Management Commercial Marketing and CRX
Job Identification: 5177
Job Location: Ikoyi, Lagos
Employment Type: Full time
Job Category: MTN Level 2
Reports To: Manager – HR Business Partnering
Division: Human Resources
Mission
- Design and/or implement learning programs and career development frameworks to enhance employee capabilities across technical, leadership and soft skills domains.
- Lead talent assessment and succession planning initiatives to identify high-potential employees and create structured development paths for critical roles.
- Partner with business leaders to analyze skill gaps and develop targeted training solutions that align with organizational strategy and demands of both the telecoms and technology industries.
- Monitor and evaluate effectiveness of learning programs through KPIs, feedback mechanisms and ROI analysis to ensure continuous improvement and business impact.
Description
- Assist in the implementation of Talent Development initiatives and monitor implementation of talent/succession plans for talent pool candidates.
- Manage learning budget and resources efficiently.
- Develop customized learning plan as an outcome of capability gap assessment deployed.
- Collaborate with business leaders on learning and talent initiatives.
- Curate personalized learning recommendation to employees to close identified gaps.
- Identify and document participant tracking methods and MTNN accountability requirements.
- Develop periodic reports and statistics on learning related activities in the organization and participants’ progress
- Generate talent/ succession planning, career management and employee development reports as required.
- Analyze and provide statistical data in relation to career management, employee development and succession readiness.
- Support in the preparation of the required documentation for talent review and participate in development/career management discussions.
- Collate employee career development plans and maintain all employee career/ development records in appropriate database.
- Provide administration support for MTN’s Leadership Talent Management programme and other development initiatives.
- Provide required support in driving and implementing business initiatives of assigned divisions.
- Provide support for career management function, educating staff on career management options, rules and related matters and assisting in career development campaigns.
- Facilitate completion of any personality/strengths assessments to be deployed to employees
- Facilitate e-learning utilization as part of MTNs 70:20:10 Philosophy.
- Develop and maintain related training policies, procedure and guidelines.
- Maintain accurate learning records.
- Support succession planning and leadership development.
- Analyze learning metrics.
- Communicate learning and career opportunities.
- Ensure 100% compliance with stipulated regulatory training requirements from ITF and others.
- Administer learning management systems (LMS).
- Track and monitor employees’ career within MTN and ensure the career management system is updated accordingly in response to approved employee movement or status changes.
- Manage and evaluate vendors and consultants as they relate to continuing education services.
- Provide appropriate information and advice to MTNN employees wishing to pursue a programme and / or those already on the scheme. (Information such as late registration, assignment submission, withdrawals, etc.).
Requirements
Education:
- First Degree in any related discipline
- Fluent in English
- Affiliation with HR professional body – CIPM, HRCI, SHRM, ATD, NITAD.
Experience:
3 – 7 years of experience which includes:
- Minimum of 3 years of experience in an area of specialization; with experience in supervising others
- Experience working in a medium-sized organization.
