E-Business Officer

Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

We are recruiting to fill the following positions below:

E-Business Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Description

 

 

 

  • The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank.
  • The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

    • Increase the profitability of e-business by achieving e-business budget.
    • Assist the Head of E-business on project implementation within budget and set time frames.
    • Comply with operating manuals / procedures for e-products operations.
    • Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
    • Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.
    • Supervise Cards, and mobile money operations of the bank.
    • Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.
    • Ensure reconciliation of ledgers and settlement of transactions.
    • Ensures fees due to the bank are received from third parties as and when due.
    • Provides user support for the core banking and alternative banking channels.
    • Implement security measures to protect systems and infrastructure.
    • Report all suspicious or fraudulent activities to Compliance.
    • Flexibility to carry out any other task as requested by Management.
Job fair

Qualifications

  • HND/BSc/ in IT or Computer Science
  • Evidence of completion/ exemption of/from NYSC
  • Evidence of completion of Microfinance Certification program.

Experience:

  • Minimum of five (5) years of experience in IT and e-commerce in a bank.

Skills:

  • Channel Management
  • E-Banking Business Savvy
  • Business Acumen
  • Product Development
  • Ability to multi task and meet tight deadlines
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
  • Strong strategy and implementation skills
  • Proficient in the use of MS Office Suite.

Method of Application
Interested and qualified candidates should apply by sending their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the email.

Only candidates can apply for this job.
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