Office Admin & Indoor Sales Consultant

Office Admin & Indoor Sales Consultant

Job Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Office Admin & Customer Support Assistant is responsible for managing day to day office operations, providing excellent customer support, and handling basic digital marketing activities.
• This role requires strong organizational skills, effective communication, and the ability to multi-task.
• The ideal candidate will also have experience in social media management and digital marketing to help promote the Outlet’s paint products online.

Key Responsibilities
Office Administration:

• Manage office supplies, equipment, and maintenance of to ensure a well-organize and efficient work environment
• Handling administrative tasks such as filing, data entry, scheduling meetings, and maintain office records
• Assist in the preparation of reports, presentations, and correspondence.
• Coordinate with vendors and service providers for office-related needs

Customer Support:

• Respond to customer inquiries via phone call, email and social media promptly and professionally.
• Assist customers with product information, order processing and resolving any issues or complaints
• Maintain a customer database, ensuring all information is up to date and accurate.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Digital Marketing and Social Media Management:

• Assist in the development and implementation of digital marketing strategies to promote paint products online.
• Manage the outlet’s social media accounts, including content creation, posting and engagement with followers.
• Monitor and analyze social media performance, providing reports on metrics such as engagement reach and conversion.
• Assist in updating and maintaining the outlet’s websites, ensuring content is current and relevant
• Support email marketing campaigns by creating newsletters and managing distribution lists.

Sales Support:

• Provide administrative support to the sales team, including preparing sales materials, and managing schedules.
• Assist in the coordination of promotional events, exhibitions, and other marketing activities.
• Process sales orders, invoices, and payments, ensuring accuracy and timeliness.
• Generate leads and close sales through social media platforms and working customers.

Communication & Coordination:

• Serve as the first point of contact for visitors, clients, and employees, ensuring a positive and professional image of the outlet.
• Coordinate communication between different departments to ensure smooth operations
• Assist in organizing outlet meetings, training sessions, and events.

Compliance & Documentation:

• Ensure compliance with company policies and procedures in all administrative staff.
• Maintain and organize outlet documents, ensuring confidentiality and security of sensitive information.

Qualification & Requirements

• Experience: 2-4 years of experience in office administration, customer support, and digital marketing.

Skills:

• Strong Organizational & time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint)
• Experience with social media platforms (Facebook, Instagram, X, LinkedIn) and email marketing software.
• Ability to multitask and handle multiple responsibilities efficiently.

Benefits

• Salary: Very attractive
• Commission on sales
• Pension
• HMO

Application Closing Date: 3rd February, 2025.

Method of Application
Interested and qualified candidates should send their Resume to: recruitment@primebuildasltd.com using the Job Position as the subject of the mail.