Operations Officer

Operations Officer

Job Location: FCT
Employment Type: Full-time
Level: Mid Level

Job Summary

We are seeking a highly motivated and proactive Operations Manager to oversee the operational aspects of our business, with a primary focus on managing and expanding our academy operations.
The ideal candidate will ensure operational effectiveness, lead the setup of new academy and office locations across various states, and manage day-to-day processes to enhance efficiency.
This role requires excellent problem-solving skills, vendor management expertise, and the ability to take initiative. Flexibility and a willingness to travel extensively to support business needs are essential.
This role offers an exciting opportunity to make a significant impact by ensuring operational efficiency and contributing to the organization’s growth and success. If you are a dynamic and forward-thinking professional who thrives in a challenging environment, we encourage you to apply!

Responsibilities
Operational Management:

Oversee daily operations of the academy and other business units to ensure seamless functioning.
Develop and implement operational policies, procedures, and best practices.
Monitor key performance indicators (KPIs) to assess operational effectiveness and make improvements as needed.

Setting Up New Locations:

Plan, coordinate, and execute the setup of new academy and office locations across various states.
Identify and secure suitable sites, ensuring alignment with business requirements.
Oversee space planning, design, and outfitting of workspaces, including furniture, equipment, and IT infrastructure.
Coordinate with vendors, contractors, and service providers to ensure timely delivery of services.
Ensure compliance with local laws, permits, and safety standards during the setup process.

Vendor and Resource Management:

Develop and maintain strong relationships with vendors and suppliers to secure quality services and negotiate favorable terms.
Evaluate vendor performance and address any issues to ensure service excellence.

Project Management:

Manage multiple projects simultaneously, ensuring on-time and within-budget delivery.
Provide regular updates and reports to senior management on the progress of operational initiatives.

Travel and On-Site Supervision:

Travel to various locations as required to oversee the establishment of new sites and manage ongoing operations.
Conduct on-site inspections and ensure all operational standards are met.

Problem-Solving and Continuous Improvement:

Identify operational challenges and implement effective solutions.
Foster a culture of continuous improvement to optimize processes and increase efficiency.

Requirements
Education and Experience:

Bachelor’s degree in Business Administration, Operations Management, or a related field.
Minimum of 5 years of experience in operations management, project management, or a related role.

Skills and Competencies:

Proven ability to take initiative and work independently in a fast-paced environment.
Outstanding vendor management skills with the ability to negotiate and maintain relationships.
Strong problem-solving and critical-thinking skills.
Excellent organizational and multitasking abilities.
Insightful and proactive, with the ability to anticipate and address operational needs.
Proficiency in project management tools and software.
Strong knowledge of operational processes, workspace design, and vendor management.

Other Requirements: