Senior Operations Specialist
Job Location: Lagos
Job Description
- The Senior Operations Specialist will play a pivotal role in driving operational excellence and contributing to the overall success of Cavista Technologies.
- The ideal candidate will have extensive experience in operations management, process improvement, and team leadership.
- This role requires a strategic thinker who can streamline operations, enhance efficiency, and ensure compliance with industry standards and regulations.
Responsibilities
- Front desk operations, ensuring a professional and welcoming environment for visitors and staff.
- Develop and implement operational strategies to optimize efficiency, reduce costs, and achieve company objectives.
- Manage relationships with external vendors and contractors, negotiating contracts and ensuring service level agreements are met.
- Assist in budget planning and management, monitoring expenses and ensuring operations remain within budgetary constraints.
- Provide high-level administrative support to executives, including calendar management, travel arrangements, and correspondence.
- Prepare regular reports and presentations for senior management, summarizing key operational metrics and achievements.
- Assist in HR-related tasks, including onboarding new employees and managing onboarding kits.
- Identify opportunities for process improvement and lead initiatives to enhance operational effectiveness.
- Collaborate with other departments (e.g., finance, HR, IT) to align operational processes with overall business objectives.
- Plan and coordinate company events, meetings, and conferences, including logistics, venue selection, catering, and attendee management.
- Manage day-to-day operations of the office facility, ensuring a safe, clean, and efficient work environment.
- Oversee inventory control processes, including tracking stock levels, ordering supplies, and managing storage facilities.
- Coordinate the procurement process for office supplies, equipment, and services.
- Analyze operational data and metrics to identify trends and areas for improvement.
Qualifications
- Bachelor’s Degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
- 6+ years of experience in operations management or a similar role, with a proven track record of success.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Excellent interpersonal and communication skills, with the ability to interact professionally with employees at all levels.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and exercise discretion with sensitive information.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with ERP systems.
- Knowledge of procurement processes and vendor management best practices.
- Experience in event planning and project management is a plus.
- Certification in operations management or related field (e.g., PMP, Six Sigma) preferred.
Remuneration
- Competitive Compensation
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Paid time off
- Opportunity to work with a talented and innovative team in a dynamic industry.
- Potential for professional growth and career advancement within a growing technology company.
