Senior Spa Aesthetician & Manager
Job Location: Lekki Phase 1 – Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly skilled and experienced Senior Spa Aesthetician and Manager to lead our spa team, ensure exceptional customer service, and oversee daily spa operations.
- This role requires a blend of technical expertise in aesthetics, strong leadership abilities, and business acumen to enhance client experiences, manage staff, and drive revenue growth.
Key Responsibilities
Aesthetic and Spa Treatments:
- Perform a wide range of advanced skincare treatments, including facials, chemical peels, microdermabrasion, and other specialized therapies.
- Administer body treatments such as massages, body wraps, and exfoliation procedures.
- Provide waxing, threading, and other hair removal services.
- Offer expert advice on skincare routines and recommend products to clients.
- Ensure all treatments are performed with the highest level of professionalism and hygiene.
Spa Management and Operations:
- Oversee daily spa operations, ensuring seamless functionality and superior customer service.
- Manage spa inventory, including ordering, restocking, and tracking supplies.
- Implement and maintain hygiene and safety standards as per industry regulations.
- Develop and execute strategies to increase spa bookings and customer retention.
- Monitor and analyze financial performance, including budgeting, sales, and profitability.
- Handle customer complaints and resolve issues to ensure a positive client experience.
Team Leadership and Training:
- Recruit, train, and mentor a team of aestheticians, massage therapists, and spa assistants.
- Conduct performance evaluations, set goals, and provide continuous feedback to the team.
- Organize regular training sessions to ensure staff stays updated with the latest industry trends and treatments.
- Foster a positive work environment that encourages teamwork, professionalism, and excellence.
Marketing and Business Development:
- Develop and implement marketing campaigns to promote spa services and attract new clientele.
- Collaborate with vendors and partners to introduce new treatments and products.
- Build relationships with clients to enhance customer loyalty and satisfaction.
- Utilize social media and digital marketing strategies to enhance brand presence.
Qualifications and Skills
- Certification or Diploma in Aesthetics, Cosmetology, or a related field.
- Minimum of 5+ years of hands-on experience as an aesthetician, with at least 2 years in a managerial role.
- Proficiency in a wide range of skincare and spa treatments.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Knowledge of spa software and booking systems.
- Business acumen with the ability to manage budgets and financial targets.
- Ability to multitask and work efficiently in a fast-paced environment.
- Commitment to maintaining a professional and luxurious spa ambiance.
Compensation and Benefits
- Salary: N250,000 – N300,000 per month.
- Competitive salary with performance-based incentives.
- Health and wellness benefits.
- Employee discounts on spa services and products.
- Ongoing training and professional development opportunities.
- A positive and supportive work environment.
Application Closing Date: 31st March, 2025.
Method of Application
Interested and qualified candidates should send their CV to: peopleapexsolutions@gmail.com using the Job Position as the subject of the mail.
Note: Please include details of your relevant experience and why you are the ideal candidate for this role.
