Social Media Manager and Community Manager

Social Media Manager and Community Manager

Job Location: Nigeria
Employment Type: Full-time

Job Description

• We are looking for a creative and committed individual to join our team as a Social Media Manager and Community Manager.
• In this hybrid role, you will manage our social media presence while fostering and growing our online communities.
• This is an exciting opportunity to shape the voice of our brand, engage with our audience, and build meaningful connections.

Key Responsibilities
Social Media Management:

• Develop and execute social media strategies to drive brand awareness, engagement, and conversions.
• Create and schedule engaging content (text, images, videos) across platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok.
• Monitor trends and incorporate them into relevant content.
• Collaborate with designers, writers, and other team members to create high-quality content.
• Track performance metrics using analytics tools (e.g., Meta Business Suite, Google Analytics) and report insights to improve strategies.

Community Management:

• Build and manage online communities on platforms like WhatsApp, Telegram, Discord, and Facebook Groups.
• Facilitate discussions, respond to questions, and address concerns to foster positive engagement.
• Share updates, announcements, and exclusive content to keep communities informed and active.
• Monitor community activity to identify trends, gather feedback, and understand user sentiment.
• Create strategies to grow community membership and encourage participation.

Collaboration and Growth:

• Work closely with the cross-functional teams to ensure alignment on brand voice and customer communication.
• Conduct regular surveys and polls to gather insights for improving customer satisfaction.
• Plan and execute virtual or in-person events to strengthen community relationships.
• Stay updated on emerging platforms and community engagement trends.

Qualifications

• Bachelor’s Degree in Marketing, Communications, or a related field.
• 2+ years of experience in social media management and/or community management.
• Strong understanding of social media platforms, analytics tools, and community-building strategies.
• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and social media scheduling tools (e.g., Hootsuite, Buffer).
• Exceptional written and verbal communication skills.
• Creative thinking and the ability to adapt quickly to trends and feedback.
• Experience with community management platforms likeTelegram, or WhatsApp is a plus.

Application Closing Date: 16th December, 2024.

Method of Application
Interested and qualified candidates should send their Resume, Cover Letter, and any Portfolio samples to: thelearnlyapp@gmail.com using “Application for Social Media and Community Manager” as the subject of the mail.