Supermarket Floor Supervisor

Supermarket Floor Supervisor

Job Locations: Wuse 2 & Mpape – Abuja (FCT)
Employment Type: Full-time

Job Responsibilties

  • Manage transactions with customers using cash registers
  • Record information about customer purchases in the ERP inventory system by scanning or manually entering the item information into the system.
  • Taking a tally of the till when required during a shift and producing transaction reports
  • Balancing the till at the end of the day and maintaining an accurate cash register
  • Oversee cashiers, shelf attendants, porters, cleaners and security staff
  • Keep and monitor records of sales and employee performances
  • Scan goods, weigh goods and ensure prices are accurate
  • Collect and record customer’s cash payments
  • Asking customers about their shopping experience for exceptional customer service.
  • Accurately using specific till technology such as registers, ERP systems, scanners, weight scales, credit/debit card terminals
  • Accurately issue receipts to customers after each sale, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store and maintain all customer service standards as prescribed by the Employer and customarily applicable to your role
  • Manage objections and handle customer enquiries, queries, comments and complaints
  • Investigate market trends and offer products that would appeal more to customers
  • Monitor shelf stock and product displays and the general appearance of the store
  • Track transactions on balance sheets and report any discrepancies
  • Training new staff members and schedule shifts
  • Maintain clean and tidy checkout areas
  • Work with the management team to implement measures to avoid stock damages, pilferages, theft and wastage.
  • Bag items, box or gift-wrap packages etc as required by the customer and the Employer
  • Handle merchandise returns and exchanges.

Salary
N90,000 – N95,000 monthly.

Application Closing Date: 15th November, 2024.

Method of Application
Interested and qualified candidates should send their Application to: oluwatosinmanuwa@gmail.com using the Job Position as the subject of the mail.

More Information

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