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Supermarket Floor Supervisor
Job Locations: Wuse 2 & Mpape – Abuja (FCT)
Employment Type: Full-time
Job Responsibilties
- Manage transactions with customers using cash registers
- Record information about customer purchases in the ERP inventory system by scanning or manually entering the item information into the system.
- Taking a tally of the till when required during a shift and producing transaction reports
- Balancing the till at the end of the day and maintaining an accurate cash register
- Oversee cashiers, shelf attendants, porters, cleaners and security staff
- Keep and monitor records of sales and employee performances
- Scan goods, weigh goods and ensure prices are accurate
- Collect and record customer’s cash payments
- Asking customers about their shopping experience for exceptional customer service.
- Accurately using specific till technology such as registers, ERP systems, scanners, weight scales, credit/debit card terminals
- Accurately issue receipts to customers after each sale, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store and maintain all customer service standards as prescribed by the Employer and customarily applicable to your role
- Manage objections and handle customer enquiries, queries, comments and complaints
- Investigate market trends and offer products that would appeal more to customers
- Monitor shelf stock and product displays and the general appearance of the store
- Track transactions on balance sheets and report any discrepancies
- Training new staff members and schedule shifts
- Maintain clean and tidy checkout areas
- Work with the management team to implement measures to avoid stock damages, pilferages, theft and wastage.
- Bag items, box or gift-wrap packages etc as required by the customer and the Employer
- Handle merchandise returns and exchanges.
Salary
N90,000 – N95,000 monthly.
Application Closing Date: 15th November, 2024.
Method of Application
Interested and qualified candidates should send their Application to: oluwatosinmanuwa@gmail.com using the Job Position as the subject of the mail.
More Information
- Salary Offers N90,000 - N95,000
- Experience Level Senior
- Total Years Experience 0-5