SUPERVISOR @MATHILLS SERVICES LIMITED

Job Expired

Supervisor

Job Location: Central, Abuja (FCT)
Employment Type: Full-time

Job Description

  • Our client is looking for enthusiastic and proactive Supervisors to join their team, drive our marketing efforts, and ensure top-notch service and operations.
  • As a Supervisor, you will play a crucial role in the daily operations of the lounge/club.
  • Your responsibilities will include marketing, team coordination, and ensuring that every aspect of service meets our high standards.
  • You will also be expected to step in and cover various roles as needed, representing the brand with professionalism and enthusiasm.

Key Responsibilities
Marketing & Promotion:

  • Implement aggressive marketing strategies to boost the lounge/club’s visibility and attract guests.
  • Coordinate and participate in promotional activities and events to enhance brand presence.
  • Coordinate and execute promotional campaigns, events, and special offers to maximize customer engagement and brand awareness.
  • Monitor and analyze marketing performance, adjusting strategies as needed to achieve goals.

Operational Oversight/Support:

  • Step in and fill gaps in staffing or operations whenever necessary, ensuring seamless service.
  • Supervise and coordinate Public Relations (PR) staff to maintain a positive image and manage customer interactions effectively.
  • Supervise daily operations to ensure high standards of service and customer satisfaction.
  • Address and resolve any operational issues promptly, ensuring smooth and efficient running of the lounge/club

Team Coordination & Performance:

  • Oversee waitstaff and ensure they are performing their duties efficiently and maintaining high service standards.
  • Address any issues promptly and ensure all team members adhere to operational protocols.

Customer Service & Floor Management:

  • Maintain a strong presence on the floor, ensuring smooth operations and addressing any customer concerns.
  • Focus on optimizing the guest experience by ensuring all areas are well-managed and guests are attended to promptly.
  • Implement strategies to enhance guest satisfaction and loyalty.

Content Creation & Social Media:

  • Oversee the creation and management of engaging content for social media platforms, the lounge/club’s website, and other marketing channels.
  • Maintain and update digital content to ensure it is current, appealing, and reflective of the brand’s image.

Brand Representation:

  • Maintain a high level of professionalism at all times, both in personal conduct and in how you handle business operations. This includes punctuality, courtesy, and reliability.
  • Ensure personal appearance and demeanor align with the brand standards.

General Manager Support:

  • Stand in for the General Manager when required, handling responsibilities and making decisions in their absence.

Qualifications

  • Proven experience in a supervisory or similar role within the hospitality or nightlife industry.
  • Strong marketing skills with a proactive approach to increasing brand visibility.
  • Excellent coordination and team management abilities.
  • Experience in content creation and social media management is a plus.
  • Professional appearance and demeanor, with the ability to embody the brand’s image.
  • Ability to step in and manage various aspects of operations as needed.
  • Strong communication and interpersonal skills.

Remuneration

  • Salary: N200,000 Monthly.
  • Commission: 1% of weekly sales.

Application Closing Date: 27th September, 2024.

Method of Application
Interested and qualified candidates should submit their Resume and Cover Letter (outlining their qualifications and experience) to: mathillsng@gmail.com using the Job Position as the subject of the email.

More Information

  • This job has expired!
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