Battery Swap Station Attendant

Battery Swap Station Attendant

Job Location: Yaba, Lagos
Employment Type: Full Time

Description

• The Battery Swap Station Attendant is responsible for overseeing the operations of the battery swap station for electric motorcycles.
• This role includes monitoring battery swaps, assisting riders, ensuring proper parking of motorcycles at the end of the day, and managing the charging of batteries overnight for next-day use.

Key Responsibilities

• Monitor Operations: Supervise the daily operations of the battery swap station, ensuring efficient and safe battery swaps for electric motorcycles.
• Assist Riders: Provide assistance to riders during the battery swap process, ensuring they understand the procedure and feel comfortable with the operation.
• Battery Management: Ensure all batteries are properly charged and maintained. Monitor battery levels and perform routine checks to confirm functionality.
• Parking Coordination: Oversee the proper parking of motorcycles at the end of each day, ensuring all bikes are secured and accessible for riders the following morning.
• Charging Supervision: Manage the overnight charging of batteries, ensuring all batteries are fully charged and ready for use the next day.
• Record Keeping: Maintain accurate records of battery swaps, usage statistics, and any issues encountered during operations.
• Safety Compliance: Adhere to all safety protocols and guidelines to ensure a safe environment for riders and staff.

Requirements

• Minimum of OND or equivalent.
• 1-3 years of prior experience in a customer service or technical support role is a plus.
• Strong customer service skills and a friendly demeanor.
• Basic technical aptitude and problem-solving skills.
• Ability to follow procedures and guidelines accurately
• Attention to detail and a commitment to maintaining equipment in good condition.
• Good  communication skills and the ability to interact effectively with customers.
• Physical ability to lift and handle batteries and perform light maintenance tasks.
• Ability to work independently and as part of a team.

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