Business Operations Consultant (Web Design Agency)
Job Location: Lagos
Employment Type: Full Time
Job Overview
- We are seeking a skilled Business Operations Consultant with experience in digital or creative agencies to organize and structure our operations.
- This role involves evaluating our current processes, providing recommendations for efficiency, and creating structured documentation.
- You’ll work closely with our founder to set up effective workflows, establish staff roles, and guide future hiring.
Key Responsibilities
- Agency Structuring: Assess the current structure of Bave Design Studio and develop a plan to optimize our workflows, project management, and client engagement processes.
- Documentation: Create comprehensive documentation for standard operating procedures (SOPs) across various functions, including project management, client onboarding, design, and development.
- Staff Setup and Role Definition: Evaluate current staff roles, make recommendations for role adjustments or new hires, and assist in setting up teams to meet operational goals.
- Hiring and Onboarding Support: Define key hiring needs, assist in the hiring process, and create onboarding documents to ensure new team members integrate smoothly.
- Operational Efficiency: Identify areas for improvement, suggest new tools or technologies for productivity, and implement best practices for a streamlined workflow.
- Strategic Guidance: Offer insights on agency growth, client relationship management, and operational scaling to support long-term business objectives.
Qualifications
- Bachelor’s Degree in Business Administration, Operations Management, or a related field.
- Proven experience in structuring or consulting for digital/creative agencies, preferably in web design or marketing.
- Strong understanding of project management tools and CRM systems; experience with WordPress and agency-focused tools is a plus.
- Ability to create detailed documentation, SOPs, and operational guidelines.
- Excellent organizational and leadership skills, with the ability to communicate effectively and work collaboratively.
- Strong analytical skills to assess current operations and make data-driven recommendations.
More Information
- Salary Offers N180,000 - N200,000
- Experience Level Junior
- Total Years Experience 0-5