Business Operations Consultant (Web Design Agency)

 Business Operations Consultant (Web Design Agency)

Job Location: Lagos
Employment Type: Full Time

Job Overview

• We are seeking a skilled Business Operations Consultant with experience in digital or creative agencies to organize and structure our operations.
• This role involves evaluating our current processes, providing recommendations for efficiency, and creating structured documentation.
• You’ll work closely with our founder to set up effective workflows, establish staff roles, and guide future hiring.

Key Responsibilities

• Agency Structuring: Assess the current structure of Bave Design Studio and develop a plan to optimize our workflows, project management, and client engagement processes.
• Documentation: Create comprehensive documentation for standard operating procedures (SOPs) across various functions, including project management, client onboarding, design, and development.
• Staff Setup and Role Definition: Evaluate current staff roles, make recommendations for role adjustments or new hires, and assist in setting up teams to meet operational goals.
• Hiring and Onboarding Support: Define key hiring needs, assist in the hiring process, and create onboarding documents to ensure new team members integrate smoothly.
• Operational Efficiency: Identify areas for improvement, suggest new tools or technologies for productivity, and implement best practices for a streamlined workflow.
• Strategic Guidance: Offer insights on agency growth, client relationship management, and operational scaling to support long-term business objectives.

Qualifications

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Proven experience in structuring or consulting for digital/creative agencies, preferably in web design or marketing.
• Strong understanding of project management tools and CRM systems; experience with WordPress and agency-focused tools is a plus.
• Ability to create detailed documentation, SOPs, and operational guidelines.
• Excellent organizational and leadership skills, with the ability to communicate effectively and work collaboratively.
• Strong analytical skills to assess current operations and make data-driven recommendations.

Click here to apply online