Receptionist

Amani Advisory Limited – Our client is a vibrant and fast-paced hair salon dedicated to providing exceptional beauty services to our clients. Our salon is a haven for creativity and style, where we focus on delivering personalized experiences.

They are recruiting to fill the position below:

Job Position: Receptionist

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

 

 

  • In this role, the ideal candidate will be our client’s first point of contact, ensuring they receive excellent service from the moment they walk through our doors.
  • As the receptionist, you will manage the front desk, coordinate appointments, and provide administrative support to our stylists and management team.

Responsibilities

    • Greet clients warmly as they arrive, provide information about salon services, and answer any questions they may have.
    • Manage and coordinate appointment bookings via phone, messages, and walk-ins, ensuring optimal scheduling for clients and stylists.
    • Handle incoming calls and messages, responding promptly and directing inquiries to the appropriate team members.
    • Update and maintain accurate client records in the salon’s booking system.
    • Relay messages between clients and stylists, ensuring clear communication regarding appointments, services, and any special requests.
    • Address any client concerns or complaints with a professional and solution-oriented approach.
    • Process client payments for services and retail products, manage cash transactions and balance the register at the end of each day.
    • Assist clients with purchasing hair care products, provide product knowledge, and track inventory levels.
    • Maintain the cleanliness and organization of the reception area, ensuring a welcoming environment for clients.
    • Assist with other administrative tasks, including inventory management, marketing support, and event planning.
Job posting services

Person Specification

  • Bachelor’s Degree in Business, Marketing, or a relevant field.
  • Previous experience in a receptionist or customer service role, preferably in a salon or spa environment.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency with scheduling software and basic computer skills.
  • A positive and professional demeanor with a focus on delivering exceptional customer service.
  • Ability to work flexible hours, including evenings and weekends.

Salary
N80,000 – N100,000 Monthly.

Method of Application
Interested and qualified candidates should forward their CVs to: talent.amanisolutions@gmail.com using the Job Position as the subject of the email.

More Information

Only candidates can apply for this job.
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